Return Policy
At Magangster Graphx, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it under the following conditions:
1. Return Eligibility:
- Items can be returned within 7 days of receipt.
- To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.
- Non-returnable items include personalized products, perishable goods, and clearance items.
2. Return Process:
- To initiate a return, contact our customer service team on our website with your order number and reason for return.
- We will provide you with a return authorization and instructions on how to send your item back.
- Once we receive and inspect the returned item, we will process your refund to the original payment method within 7-10 business days. Shipping fees are non-refundable.
3. Exchange Policy:
- Exchanges are allowed within 7 days of receipt for items of the same or higher value.
- Contact our customer service team on our website to arrange an exchange. Follow the return process, and once the original item is received, we will ship the replacement item.
Shipping Policy
1. Processing Time:
- Orders are processed within 1-3 business days.
2. Shipping Methods:
- We offer standard, expedited, and overnight shipping options. Shipping fees and delivery times will be calculated at checkout.
3. Tracking:
- Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
4. International Shipping:
- We ship internationally to selected countries. Additional customs fees and taxes may apply, and the recipient is responsible for these charges.
5. Shipping Fees:
- Shipping fees are calculated based on the shipping method selected and the destination address. Shipping fees are non-refundable.
Thank you for shopping with Magangster Graphx. We strive to provide you with the best products and service. If you have any questions or need further assistance, please do not hesitate to reach out to our customer support team.
